Q:How can I place an order?
A:You can place order on Rapid FX website or call the hotline for any instruction.
China :
+86 400 888 0975
Egypt :
+20 15818 / +20 1050383370
South Africa :
+27 108247184 / +27 728393849
Morocco :
+212 522 100 888
United Arab Emirates :
+971 800 178
Ghana :
+233 30 824 9100
USA :
+1 348 0070 7070 / +1 334 7018 0163
Kenya :
+254 741 000 666 / +254 741 000 888
Uganda :
+256 709 196 795
Pakistan :
+92 311 118 7654
Kazakh :
+7 778 371 9358
Mauritius :
4687316
Maldives :
+960 7678788
Switzerland :
+41 796559737
Montenegro :
+382 60021040
Albania :
+355 45820111
Serbia :
+41 796519737
United Kingdom :
+44 897 950 9301
Q:Can I send heavy goods or bulk goods?
A:Yes, Rapid FX accepts both of them.
Q:Can I send packages on Saturdays or Holidays?
A:Yes.
Q:Will the courier pick up and deliver the package to doorstep?
A:Yes.
Q:How long does it take for a package to reach destination?
A:It depends on the destination, please contact our customer service or sales for details.
Q:How can I track my package?
A:You can track the packages on Rapid FX official website or customer APP.
Q:Is it allowed to ship built-in battery and matching battery for electric cargo?
A:Yes, it is allowed to ship built-in battery and matching battery for electric cargo, but the battery capacity cannot exceed 100WH, if it exceeds, the cargo will be classified as dangerous goods(DG). Note as well that the quantity of matching battery cannot exceed two pieces.
Q:Is the pure battery always be classified as dangerous articles no matter how much WH of it?
A:Yes, the pure battery is always be classified as dangerous goods no matter how much WH of it.
Q:How does the pure battery(dangerous articles) affects the flight arrangements?
A:Dangerous goods can only be arranged on a cargo aircraft.
Q:What kind of product requires magnetic inspection report? Can this kind of cargo go through the general cargo channel?
A:Strong magnetic products (such as magnets, high-power audio, etc.) need to do magnetic inspection report;This kind of product can match which channel depends on magnetic inspection report results.